Legal
Refund & Cancellation Policy
Effective date: July 15, 2026
Scope
This policy applies only to paid Snipaze Pro subscriptions (Monthly and Yearly plans). The free tier of Snipaze has no payment associated with it, so nothing in this policy affects free users.
Cancelling your subscription
You can cancel your Snipaze Pro subscription at any time from the Pro panel inside the extension, or by contacting Support. Cancelling stops future automatic renewals — it does not end your access immediately.
When you cancel, your Pro access continues until the end of the billing period you already paid for (the end of your current month or year), and will not renew after that.
Refund eligibility
- If you are charged for a new Monthly or Yearly subscription and are unhappy with it, you may request a full refund within 7 days of that specific charge.
- Refund requests after the first 7 days of a billing period, or for renewal charges on an existing subscription, are considered on a case-by-case basis rather than guaranteed automatically.
- Refunds are not offered for partial use of a billing period after the 7-day window — cancelling stops future renewals, but the current paid period is not prorated or refunded.
How to request a refund
Email us at studentverseai@gmail.com or use the Support form, including the email address you subscribed with and the approximate date of the charge. Approved refunds are issued back to your original payment method through Razorpay, typically within 5–7 business days.
Founder’s Early Supporter upgrade credit
If you upgrade from Monthly to Yearly within 15 days of starting your Monthly subscription, your most recent monthly payment is credited toward the Yearly price automatically — this credit is applied at checkout, not issued as a separate refund. See Pricing for full details of this offer.
Changes
This policy may be updated as Snipaze Pro evolves. The effective date above reflects the most recent revision.
Contact
Questions about refunds or cancellation? Reach us via the Support page.